Week-wise Messages Privacy Policy

Week-wise Messages (“we”, “us”, “our” or “the App”) provides week-of-the-month custom stock, status, or promotional alerts to display on Shopify storefronts (“the Service”). This Privacy Policy describes how we collect, use, and share personal information when you install or use the App in connection with your Shopify-supported store.

This policy applies to merchants and their staff who install and use the App’s admin interface. The App does not collect personal information from your store’s buyers or visitors.

Personal Information the App Collects

When you install the App, we are automatically able to access certain types of information from your Shopify account through Shopify’s APIs, including (as applicable):

• Shopify Themes API: To retrieve and manage details about your active themes (for example, theme name, roles, active configurations) and update theme layouts or asset files to enable the rendering of custom weekly messages on your storefront.
• Shopify Shop / session details: To verify your store name, permanent domain, contact email, and locale, and to manage app installation, authentication, and session configuration.

We use the above data to verify theme compatibility, deploy theme assets or blocks, and retrieve the merchant's configured weekly messages so that the App can display the correct week-wise alert on your storefront.

In addition, we collect information you voluntarily provide when you contact us for technical or customer support (for example, your name, email address, and details about your support request).

We do not collect registration information independently from you; we rely on the contact and store details provided through your Shopify account. We do not collect or log personal information from your store’s buyers or visitors. The App only processes the store's configured weekly messages and the current date/time to determine the correct message to render, and does not store or process customer or buyer personal details.

We collect personal information directly from you, through your Shopify account, when you contact us for support, and by using the following technologies within the App’s admin interface:

• “Cookies”: We use cookies and similar technologies in the App’s admin interface to maintain your session and keep you authenticated while you use the App.
• “Log files”: We collect technical logs related to your use of the App’s admin interface. These logs may include information such as your IP address, browser type, operating system, Internet service provider, referring/exit pages, date/time stamps, and error or performance data. We use this information for security, debugging, and performance monitoring.
• “Web beacons,” “tags,” and “pixels”: We may use these technologies within the App’s admin interface to understand how you interact with the App, for example to identify which screens are used most frequently and to diagnose UI or performance issues.

We do not use cookies, pixels, or other tracking technologies on your storefront or on your store customers’ devices through this App.

How Do We Use Your Personal Information?

We use the personal information that we collect from you in order to provide the Service and operate the App. Specifically, we use this information to:

• Authenticate you and allow you to access and configure the App.
• Verify theme capability and deploy theme assets, blocks, or integrations so that the App can display week-wise messages on your storefront.
• Retrieve the week-wise custom message configurations to show the correct text and style matching the current week of the month.
• Communicate with you, including sending important notices about the App or responding to your inquiries.
• Verify billing and subscription status (for example, to confirm that your subscription is active).
• Monitor, maintain, and improve the App, including troubleshooting issues and analyzing performance.
• Provide technical and customer support related to your use of the App.

We do not use your personal information for targeted advertising or remarketing, and we do not sell or rent personal information to third parties.

Sharing Your Personal Information

We do not share your personal information with third parties except as necessary to provide the Service or to comply with the law. For example, we may share information with:

• Trusted service providers that host our infrastructure or provide related IT and support services. These providers process personal information only on our behalf and under appropriate contractual and security safeguards.
• Government authorities, courts, or law enforcement if we are required to do so to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information, or to otherwise protect our rights, property, or safety, or the rights, property, or safety of others.

Behavioural Advertising

The App does not use your personal information for targeted advertising, behavioural profiling, or remarketing.

Your Rights

Depending on where you are located, you may have certain rights with respect to your personal information, including the right to request access to, correction of, or deletion of the personal information that we hold about you.

If you are a European resident (including residents of the European Economic Area and the United Kingdom), you have rights under applicable data protection laws, including:

• The right to access personal information that we hold about you.
• The right to request that your personal information be corrected, updated, or deleted.
• The right to object to or restrict certain processing of your personal information.

If you would like to exercise these rights, please contact us using the contact information below. Regardless of your location, you can contact us with any requests or questions about your personal information, and we will respond in accordance with applicable law.

Additionally, if you are a European resident, we note that we process your information in order to fulfill contracts we might have with you (for example, when you install and use the App) or otherwise to pursue our legitimate business interests described above. Please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data Retention

We do not collect or store buyer order information or other personal data about your customers.

For merchant accounts, we maintain your store’s configuration data (such as the week-wise custom message configurations) and related session and log data for as long as you use the App or until you ask us to delete this information.

When you uninstall the App, we delete your associated store configurations and related App data from our systems within a reasonable time period, except where we are required to retain certain information for legal, accounting, or compliance purposes.

We also delete or anonymize your personal information if we receive a valid data deletion request from you, or via Shopify’s mandatory data protection webhooks (for example, in connection with GDPR/CPRA requests), subject to any legal obligations that require us to retain certain data.

Cross-Border Transfers

We may store and process your personal information in Canada, the United States, and other countries outside of your country of residence. These countries may have different data protection laws than those in your jurisdiction. Where required by law, we take steps to ensure that appropriate safeguards are in place to protect your personal information when it is transferred internationally.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices, changes to the App, or for other operational, legal, or regulatory reasons. We will indicate the date of the latest revision at the top of this policy, and, where required by law, we will provide additional notice of material changes.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint or exercise your privacy rights, please contact us by e-mail at:

[email protected]

or by mail using the details provided below: